Mersey and West Lancashire Teaching Hospitals are carrying out a project with patients called ‘What Matters to me?’ where they are going out to engage with patients from inclusion health groups (groups who don’t often engage with health care providers) to ask them what matters to them when accessing services, so they can understand what barriers people in these groups may be faced with when accessing services, and what they can do to make a difference.
They are looking at 4 parts of the patient journey:
Getting to hospital
First impression when entering a hospital site
Outpatients
Inpatients
They re particularly interested in working with:
- Refugees/Asylum Seekers
- Homeless
- Substance abuse
- Gypsy, Roma and Travellers
- Sex workers
- People in contact with the justice system
- Victims of modern slavery
- Transgender and non-binary people
- LGBTQ+ groups
- And young people
If you work with any of the above groups and would like to be part of this work which they are doing across St Helens, Knowsley, Sefton and Ormskirk, please get in touch and they can arrange to meet with you.
Contact cheryl.farmer@sthk.nhs.uk