Privacy Policy


This privacy policy sets out how Halton & St Helens VCA uses and protects any information that you give  Halton & St Helens VCA when you use this website.

 Halton & St Helens VCA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.


What we collect

We may collect the following information

  • Your name
  • Your organisation name and details
  • Your job title
  • Contact information including email address
  • Demographic information such as postcode and area of work
  • Other information relevant to member surveys and our work with the sector


How we use your information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons;

Internal record keeping

  • We may use the information to improve our products and services
  • We send regular updates via email about training, funding, events, and other news stories
  • We keep an up to date community directory, we will only publish contact details of organisations with their permission.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to members needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your organisational information on the VCA Directory

 Halton & St Helens VCA will only publish information that organisations have provided for the purpose of appearing on the VCA Directory. Any other information that VCA holds on your organisation will not be shared.

You may choose to restrict the collection or use of your organisation information in the following ways:

If you would like your details removing or amending on the online directory please contact

You can view your directory record online by visiting:


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website your data will be for the use of Halton & St Helens VCA’s work unless explicitly stated otherwise

If you have previously agreed to us using your personal information for direct contact you may cancel it any time by contacting us, or use the opt out option available on all our mailings.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.