Qwell (www.qwell.io) is free, safe and an anonymous mental health and wellbeing online service. There are no waiting lists, no referrals and no thresholds required to access Qwell and is delivered by Kooth plc, the UK’s largest digital mental health provider.
Qwell has been commissioned by St Helens CCG for all adults aged 26+ across St Helens. Their children/younger person service called Kooth, runs for ages 11-25, therefore they cover a whole population.
The service encourages peer to peer support via moderated discussion forums and self-help through reading or submitting content. Qwell also gives people the opportunity to access online counselling from qualified counsellors who are available from midday to 10pm every weekend day and from 6pm to 10pm at weekends, 365 days of the year. People can drop in for one-to-one instant text-based chats or book a session in advance.
