Chrysalis is a growing charity in St Helens with a passionate team of women who support adults who identify as female that are struggling with mental health problems and/or domestic abuse. We are looking to employ a permanent female staff member to support the team in an administrative role by handling incoming phone calls, emails and texts, helping to manage our online systems and confidential information, and to act as a coordinator for the counselling service, arranging all appointments.
Employer Name
Chrysalis Centre for Change
Job Description
Coordinator Duties:
• To manage and update the online diary daily
• Manage and book all appointments
• Updating the waiting lists for Chrysalis services
Office Duties:
• Answer the phone and respond appropriately to enquiries
• Check all emails and texts, respond appropriately or refer to appropriate person
• Undertake general photocopying and printing duties
• Placing stationary and refreshment orders when appropriate
• Formatting reports and letters
Data Processing Duties:
• Process all incoming referrals
• To process confidential service user information
• Manage information via the Chrysalis CharityLog system
• Ensuring all relevant information is kept up-to-date at all times
• Keeping service users up-to-date with changes and relevant information
• Organising and managing the Chrysalis Archives
For person specification and details on application please download the attached document
• To manage and update the online diary daily
• Manage and book all appointments
• Updating the waiting lists for Chrysalis services
Office Duties:
• Answer the phone and respond appropriately to enquiries
• Check all emails and texts, respond appropriately or refer to appropriate person
• Undertake general photocopying and printing duties
• Placing stationary and refreshment orders when appropriate
• Formatting reports and letters
Data Processing Duties:
• Process all incoming referrals
• To process confidential service user information
• Manage information via the Chrysalis CharityLog system
• Ensuring all relevant information is kept up-to-date at all times
• Keeping service users up-to-date with changes and relevant information
• Organising and managing the Chrysalis Archives
For person specification and details on application please download the attached document
Salary
£23,660 per annum (plus pension)
Hours
32.5 hours.
Attachment 1
Application deadline