Service Delivery Details
Organisation: Hope Centre - Crisis Café 110
Date Last Updated:
Closed over Christmas Period: We will be OPEN
What date do you close?:
What date do you re-open?:
Are you based in: St Helens
How do people access your activities?: They can just turn up
The dates and times of your activity / activities:: Monday 22nd December 2025 – 16:00pm-00:00am
Tuesday 23rd December 2025 – 16:00pm-00:00am
Wednesday 24th December 2025 –14:00pm-20:00pm
Thursday 25th December 2025 – 14:00pm-18:00pm
Friday 26thDecember 2025 – 14:00pm-18:00pm
Saturday 27th December 2025 – 16:00pm-00:00am
Sunday 28th December 2025 – 16:00pm-00:00am
Monday 29th December 2025 – 16:00pm-00:00am
Tuesday 30th December 2025 – 16:00am-00:00am
Wednesday 31st December 2025 – 14:00pm-18:00pm
Thursday 1st January 2025 – 14:00pm-18:00pm
Tuesday 23rd December 2025 – 16:00pm-00:00am
Wednesday 24th December 2025 –14:00pm-20:00pm
Thursday 25th December 2025 – 14:00pm-18:00pm
Friday 26thDecember 2025 – 14:00pm-18:00pm
Saturday 27th December 2025 – 16:00pm-00:00am
Sunday 28th December 2025 – 16:00pm-00:00am
Monday 29th December 2025 – 16:00pm-00:00am
Tuesday 30th December 2025 – 16:00am-00:00am
Wednesday 31st December 2025 – 14:00pm-18:00pm
Thursday 1st January 2025 – 14:00pm-18:00pm
Who is the activity aimed at?: Adults - open access to all adults, Homeless people - those who are homeless, sofa surfers or in temporary accommodation
Any more information?: About the Hope Centre
Two Sites. One Hope.
Life & Hope
The Hope Centre charity grew out of a church initiative to support people challenged by unemployment, skills shortages and social deprivation and over the years we have provided courses, advice and guidance to hundreds of people in the borough.
Find information on all our projects using the buttons below.
mission
Bring life and hope to our community through various social action projects and courses.
vision
Change the landscape and culture of St Helens by bringing about genuine hope to people’s lives.
Aim
Be a voice, light & place of safety for those who need us, when they need us most.
Projects
Hope Centre
The Hope Centre is our main base site. We run our admin for our projects from here as well as accepting physical donations to our projects. St Helens Foodbank central admin is also based in our building.
Read More
Hope House
Hope House is our homelessness drop in centre, located in the Town Centre. Hope House is available as a support and advocacy service to those who are homeless or at risk of homelessness.
Read More
“Hope is being able to see that there is light despite all of the darkness.”
Desmond Tutu
Hope is important because it can make the present moment less difficult to bear.
Hope Centre
The Hope Centre is the central base of operations for many projects including Baby Basics, Foodbank, Hope Pantry and Breathe Courses.
The projects from the Hope Centre are extensive and varied but all with one key ingredient that binds them together. Bringing hope is the root of what drives what Hope Centre do on a daily basis. Below is a list of current projects, please click on each one for more information.
Baby Basics
Breathe Course
Foodbank
Hope Pantry
Hope House
Hope House exists to support those who are homeless or at risk of homelessness in St Helens by providing advice, advocacy and support.
Hope House is a drop in service running Monday – Friday every week and also providing Christmas holiday provision.
It provides a basic needs and personal care service for local homeless and those at risk of homelessness and offers advice, advocacy and support to support those in need. Our aim is to move our service users towards independence and help them reach their personal goals, ranging from; accessing food, personal care, benefits and accommodation.
Tenancy Support
Correspondence address - for those of no fixed abode
IT Access & Help with Online Benefits
Access to Phone Calls
Support to complete documentation
Advocacy support – including support to appointments
Signposting or referral to partners agencies and other specialist organisations
Proof of Identification Service
Let your hopes, not your hurts, shape your future
Crisis Cafe 110
When life feels overwhelming, Crisis Café 110 is here for you.
Opening Hours: Monday – Friday: 4pm-Midnight.
When life feels overwhelming, Crisis Café 110 is here for you.
Our café is a safe, welcoming space for anyone experiencing emotional distress, a mental health crisis, or simply finding things hard to manage. You don’t need an appointment or referral just drop in, take a breath, and find understanding and support in a calm, caring environment.
At Crisis Café 110, you’ll find:
A listening ear: Compassionate staff and volunteers who are trained to offer emotional support and help you feel heard and understood.
A calm space: A peaceful setting where you can take time out, have a hot drink, and gather your thoughts away from life’s pressures.
Practical help: Information and signposting to other local services, community resources, and professional support if you need ongoing help.
Peer connection: Opportunities to meet others who have experienced similar challenges and can offer empathy and encouragement.
Whether you need to talk, seek advice, or simply sit quietly with a cup of tea, Crisis Café 110 offers a place of hope and understanding.
You don’t have to face crisis alone; support is here when you need it most.
CC110 is funded by NHS Mersey care.
Two Sites. One Hope.
Life & Hope
The Hope Centre charity grew out of a church initiative to support people challenged by unemployment, skills shortages and social deprivation and over the years we have provided courses, advice and guidance to hundreds of people in the borough.
Find information on all our projects using the buttons below.
mission
Bring life and hope to our community through various social action projects and courses.
vision
Change the landscape and culture of St Helens by bringing about genuine hope to people’s lives.
Aim
Be a voice, light & place of safety for those who need us, when they need us most.
Projects
Hope Centre
The Hope Centre is our main base site. We run our admin for our projects from here as well as accepting physical donations to our projects. St Helens Foodbank central admin is also based in our building.
Read More
Hope House
Hope House is our homelessness drop in centre, located in the Town Centre. Hope House is available as a support and advocacy service to those who are homeless or at risk of homelessness.
Read More
“Hope is being able to see that there is light despite all of the darkness.”
Desmond Tutu
Hope is important because it can make the present moment less difficult to bear.
Hope Centre
The Hope Centre is the central base of operations for many projects including Baby Basics, Foodbank, Hope Pantry and Breathe Courses.
The projects from the Hope Centre are extensive and varied but all with one key ingredient that binds them together. Bringing hope is the root of what drives what Hope Centre do on a daily basis. Below is a list of current projects, please click on each one for more information.
Baby Basics
Breathe Course
Foodbank
Hope Pantry
Hope House
Hope House exists to support those who are homeless or at risk of homelessness in St Helens by providing advice, advocacy and support.
Hope House is a drop in service running Monday – Friday every week and also providing Christmas holiday provision.
It provides a basic needs and personal care service for local homeless and those at risk of homelessness and offers advice, advocacy and support to support those in need. Our aim is to move our service users towards independence and help them reach their personal goals, ranging from; accessing food, personal care, benefits and accommodation.
Tenancy Support
Correspondence address - for those of no fixed abode
IT Access & Help with Online Benefits
Access to Phone Calls
Support to complete documentation
Advocacy support – including support to appointments
Signposting or referral to partners agencies and other specialist organisations
Proof of Identification Service
Let your hopes, not your hurts, shape your future
Crisis Cafe 110
When life feels overwhelming, Crisis Café 110 is here for you.
Opening Hours: Monday – Friday: 4pm-Midnight.
When life feels overwhelming, Crisis Café 110 is here for you.
Our café is a safe, welcoming space for anyone experiencing emotional distress, a mental health crisis, or simply finding things hard to manage. You don’t need an appointment or referral just drop in, take a breath, and find understanding and support in a calm, caring environment.
At Crisis Café 110, you’ll find:
A listening ear: Compassionate staff and volunteers who are trained to offer emotional support and help you feel heard and understood.
A calm space: A peaceful setting where you can take time out, have a hot drink, and gather your thoughts away from life’s pressures.
Practical help: Information and signposting to other local services, community resources, and professional support if you need ongoing help.
Peer connection: Opportunities to meet others who have experienced similar challenges and can offer empathy and encouragement.
Whether you need to talk, seek advice, or simply sit quietly with a cup of tea, Crisis Café 110 offers a place of hope and understanding.
You don’t have to face crisis alone; support is here when you need it most.
CC110 is funded by NHS Mersey care.