Office opening hours for DWP Jobcentres and benefit payment dates over the Christmas period

Below is the schedule of office opening hours for DWP Jobcentres and information letting customers know when they can expect their payments over the Christmas Period.

Christmas Opening hours

Date                                                                  Offices                              Phone lines

Friday 21 December                                           Open                                  Open

Monday 24 December                                        Closed                                Open for missing or urgent payment enquiries only. Closing at 5pm

Tuesday 25 December                                        Closed                                Closed

Wednesday 26 December                                   Closed                                Closed

Thursday 27 December                                      Open                                  Open

Friday 28 December                                           Open                                  Open

Monday 31 December                                        Open                                  Open, closing at 5pm

Tuesday 1 January                                             Closed                                Closed

Wednesday 2 January                                        Open                                  Open

The payments dates for benefits or pensions (excluding Universal Credit) are shown below. If the date is not shown then the usual payment date will apply.

Payment due date                                                                                       Payment date Other benefits

21 December 2018                                                                                          21 December 2018

22 December 2018                                                                                          21 December 2018

23 December 2018                                                                                          21 December 2018

24 December 2018                                                                                          21 December 2018

25 December 2018                                                                                          21 December 2018

26 December 2018                                                                                          21 December 2018

27 December 2018                                                                                          27 December 2018

28 December 2018                                                                                          28 December 2018

29 December 2018                                                                                          28 December 2018

30 December 2018                                                                                          28 December 2018

31 December 2018                                                                                          31 December 2018

1 January 2019                                                                                               31 December 2018

2 January 2019: All benefits                                                                           31 December 2018

2 January 2019: ESA, JSA and Income Support in England and Wales             2 January 2019

The payment date for Universal Credit is shown below. If the date is not shown then the usual payment date will apply.

Payment due date                                       Payment date Universal Credit

21 December 2018                                          21 December 2018

22 December 2018                                          21 December 2018

23 December 2018                                          21 December 2018

24 December 2018                                          24 December 2018

25 December 2018                                          24 December 2018

26 December 2018                                          24 December 2018

27 December 2018                                          27 December 2018

28 December 2018                                          28 December 2018

29 December 2018                                          28 December 2018

30 December 2018                                          28 December 2018

31 December 2018                                          31 December 2018

1 January 2019                                               31 December 2018

2 January 2019                                               2 January 2019

Get In Touch

Halton & St Helens VCA 

Halton Office: 01928 592 405
St Maries
Lugsdale Road
Widnes
WA8 6DB

St Helens Office: 01744 457100 
2nd Floor Beacon Building
College Street
St Helens
WA10 1TF

Email: info@haltonsthelensvca.org.uk

About

Halton & St Helens VCA is an infrastructure organisation that provides advice, information and development support services to voluntary, community, not-for-profit and faith organisations and volunteers in the Boroughs of St Helens and Halton.