Healthy at Home Link Worker (Halton)

Salary:    £25,000 per annum
Hours of work:    Full time post 36 hours per week
Location of Work: This post will mainly be based at WHHFT, Lovely Lane, Warrington with a minimum of one day per week at VCA, St Maries, Lugsdale Road, Widnes, WA8 6DB
Holidays: 26 days annual leave and 8 public holidays. 

The Healthy at Home project will provide a complementary service to the current discharge pathway within Warrington and Halton Hospital Foundation Trust (WHHFT). It will enhance the current provision within the hospital and create effective and long-lasting links with the Community and Voluntary Sector (VCS).  The post holder will be one of 2 Link Workers integrated within the hospital’s Discharge Team, providing a triage service to volunteer support and local VCS connections. The project will bring the expertise and knowledge of the VCS to the discharge process across 2 ‘places’ – Warrington and Halton.

Key Tasks 

  • To work with the Hospital Discharge Team to assist in providing an appropriate community support approach to meet the needs of patients. 
  • To work closely with the Halton Street Champions and wider Halton VCSE sector colleagues to ensure packages of support for safe discharge and continued support are in place. 
  • To work with the managers, on-site teams and community organisations to continue to develop working relationships with hospital and other health services to provide patients with an integrated service. 
  • To attend discharge and other multi-disciplinary team meetings as required to discuss planned discharges and input where community intervention is appropriate. 
  • Ensure that a patient-focused service is provided
  • Work closely with Halton’s VCSE to develop a Healthy at Home Alliance, working with key VCS partners to provide immediate to medium-term support, care and advice. 
  • Maintain professional boundaries as per policies and procedures
  • To ensure that Consent, Information Sharing, Data Protection and Freedom of Information requirements are adhered to. 
  • Provide both written and verbal updates and reports including monitoring data as needed. 
  • Maintain a database of activity, outputs and outcomes that will be used to report on activities to the WHHFT, VCA and as appropriate wider stakeholders. 
  • To support the work of and share intelligence with the other members of VCA
  • To share workloads and become familiar with a range of common duties to ensure continuity of service during peak periods, sickness absence and holidays namely with the Warrinton VA Healthy at Home Link Worker. 


  • Provide own administrative support including setting up and maintaining office systems.
  • Work to annual targets and provide reports to contract holders/funders and Halton and St Helens VCA Board of Trustees.
  • Monitor complaints and follow procedure.
  • Ensure the security of the office and office equipment.
  • Able to travel locally, regionally and nationally.
  • Attend staff, committee and other meetings as appropriate and undertake any other work deemed necessary by the Chief Officer to further the aims and objectives of Halton and St Helens VCA.
  • Ensure all information is up to date and relevant and the organisation remains compliant with relevant legislation.

We are looking for a self-starter who can work with confidence under their own initiative within a team environment and who is committed to supporting people to maintain their independence, good wellbeing and promote self-care.


  • At least two year’s relevant frontline support role in the voluntary, health or public sector 
  • Delivering services in a client focused way, empowering and supporting people to achieve
  • Experience of professional working as a relationship builder within all levels of public and voluntary and community sector environments; and knowledge of the issues and needs of these sectors.
  • Is able to be innovative and creative in finding solutions
  • Able to respond to problem situations and to ensure effective interventions are put in place 
  • Experience of monitoring, evaluation and data collection 
  • Ability to work flexibly and proactively
  • An understanding of and commitment to anti-discriminatory practice Essential
  • Commitment to implement the Equal Opportunities policy of VCA and WHHT 
  • Recording accurately on a database and in a timely manner 
  • Good standard of general education 
  • A good working knowledge of Microsoft office software including Word and Excel 
  • A good working knowledge of email and internet
  • Ability to communicate effectively – both orally and in writing
  • Attention to detail and accuracy
  • Basic understanding of the Data Protection Act 2018 and GDPR 
  • Good organisation and administrative skills
  • Ability to plan and prioritise their own work load and meet deadlines
  • Ability to work as part of a team, and develop and maintain close working relationships with colleagues and partners
  • A willingness to undertake further training compatible with the role
  • An understanding of confidentiality


  • A good understanding of the work of VCA, and its aims and objectives
  • Experience of flexible working and the ability to effectively respond to events as they arise
  • Knowledge of key issues affecting the voluntary and community sector
  • Experience of working or volunteering within a health care environment 
  • Experience of working with a multi-agency workforce to provide a person-centred approach.  
  • Knowledge of the services provided by the voluntary sector and local communities across Halton.
  • Understanding of Health and Social Care systems.  

Closing Date: Monday 18th October 2021

Interviews: Wednesday 27th October 2021

For an informal chat about this role, please contact Sally Yeoman:

To apply for this role, please complete the attached application form.




Get In Touch

Halton & St Helens VCA 

Halton Office: 01928 592 405
St Maries
Lugsdale Road

St Helens Office: 01744 457100 
2nd Floor Beacon Building
College Street
St Helens
WA10 1TF



Halton & St Helens VCA is an infrastructure organisation that provides advice, information and development support services to voluntary, community, not-for-profit and faith organisations and volunteers in the Boroughs of St Helens and Halton.