General Information For Voluntary and Community Groups

What you may need to know:

Covid-19: where to get help and how to avoid being scammed

Halton Trading Standards have produced a comprehensive document giving guidance on where to get help and avoid being scammed click here to access the document.

The guidance contains information on:

  • how to get help – promotes the new council hotline and the Halton and St. Helen’s VCA portal for volunteers
  • how to avoid being scammed
  • Covid-19 scams that we are already aware of
  • advice on looking after your mental well-being
  • national and local advice and support organisations.


The following document has been created to help raise awareness around how the Coronavirus can potentially impact the third sector organisations in the Liverpool City Region. We hope this will help fill in any gaps from national advice which has been focused more towards businesses and an individuals health with little specific information for small and relatively informal third sector organisations.

Detailed information on impacts to download - updated March 17th 2020

You can also download the following document for advice and support on issues relating to HR and sickpay guidance - with thanks to Simon from Ariadne Associates who has provided his contact details in the event you need to seek advice.

Information on HR and Sick Pay document to download

Update from DWP

Many thanks to our colleagues from the local DWP for their comprehensive update on the latest information from the Government

Click on the link below for more details


Updated guidance for employers, businesses and employees is available at:

Government Coronavirus Guidance for the Charity Sector ​

Guidance to help with running your Charity during the Coronavirus COVID outbreak, click on link below


Get In Touch

Halton & St Helens VCA 

Halton Office: 01928 592 405
St Maries
Lugsdale Road

St Helens Office: 01744 457100 
2nd Floor Beacon Building
College Street
St Helens
WA10 1TF



Halton & St Helens VCA is an infrastructure organisation that provides advice, information and development support services to voluntary, community, not-for-profit and faith organisations and volunteers in the Boroughs of St Helens and Halton.