Coronvirus / COVID - 19 update for the VCSE Organisations 23 March 2020

Please find attached the latest updates for VCSE organisations in Halton and St Helens we will continue to update you with any news and updates.

Any good news to share

During these difficult times it is still good to share any good news or wish people well.  Do you have any good news stories to share then Halton Borough Council would like to share them to find out more click on the link below:

News from the Metro Mayor

Metro Mayor unveils first package of measures to help Liverpool City Region deal with Coronavirus.  Steve Rotheram has unveiled an initial package of measures from the Liverpool City Region Combined Authority aimed at easing the Coronavirus burden on local people.

To find out more click on the link below

Update from DWP

Many thanks to our colleagues from the local DWP for their comprehensive update on the latest information from the Government

Click on the link below for more details


Updated guidance for employers, businesses and employees is available at:

Scams awareness for COVID 19- information and support

Update from Halton Safeguarding Adults Board (HSAB)

Halton Safeguarding Adults Board have cancelled this year’s Scams Awareness event. Scammers are already exploiting the coronavirus situation, cashing in on people’s concerns and fears. The only reliable information on how to protect yourself, and measures to take if you think you have the virus, is available from the NHS and the UK government websites:


 HSAB are already aware of the following scams, here or abroad:  

  • Doorstep callers ‘checking for coronavirus’.
  • Companies selling ‘fast COVID-19 tests’.
  • Companies selling products that they claim can treat, cure or prevent the virus, including face masks.
  • Companies selling fake cleaning products and hand sanitisers.
  • Fake charities asking for donations to help with the coronavirus.
  • Fake emails pretending to be from a government department.
  • Companies claiming to have or to be on the verge of producing a vaccine and requiring payment to reserve a batch.
  • Companies phoning to offer to clean and sanitise homes, pre-payment is required over the phone or with gift cards.
  • Scammers pretending to be from the UK government, advising that a new tax refund programme has been introduced to deal with the coronavirus outbreak and that you are due a refund.
  • Emails pretending to be from the World Health Organisation with attachments on how to stay safe – the attachments contain malware which will infect your computer, steal your information and result in a request for ransom.
  • Scammers have circulated fake maps via email which claim to show virus outbreaks but, again, they are malware.
  • Scammers offering fake investment opportunities in companies working to produce a vaccine

Don’t get caught out:

  • Scammers want to steal your money or your personal information. They do this by calling unannounced at your door, phoning, texting or emailing. They will also advertise online and via social media.
  • The only test available is through the NHS – you cannot buy a test kit or pay for a test from anybody else.
  • There is no vaccine or cure.
  • Only buy from companies that you have dealt with before and type in their online address if you want to order – don’t respond to a link in an email or find them by an internet search because scam websites could be imitating a genuine company.
  • Charities must be registered with the Charity Commission (  – check they are legitimate before you donate

If you or somebody you know has been caught out by a scam or fraud please contact one of there specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.

If you want to join Halton Trading Standards’ iCAN free email alert system that warns of scams, doorstep crime incidents and product recalls, simply email and ask to join.

If you need advice on anything else please contact the Citizens Advice Consumer Helpline  or 0808 223 1133

 If you are concerned about an adult who may be at risk of abuse, contact: 0151 907 8306

Please check on your elderly relatives, friends and neighbours. Some people may well be self-isolating and avoiding contact to protect themselves and this issue affects people of all ages who are in the high risk groups.

Please circulate to anyone you think may need this information.

If you have volunteering requirements please register them here 

and also encourage people wanting to help out to do that safely by registering here .


Get In Touch

Halton & St Helens VCA 

Halton Office: 01928 592 405
St Maries
Lugsdale Road

St Helens Office: 01744 457100 
2nd Floor Beacon Building
College Street
St Helens
WA10 1TF



Halton & St Helens VCA is an infrastructure organisation that provides advice, information and development support services to voluntary, community, not-for-profit and faith organisations and volunteers in the Boroughs of St Helens and Halton.