Coronavirus / COVID - 19 update for the VCSE Organisations 28th May 2020

Halton and St Helens VCA

If you need a contact for our volunteering portal and volunteering during the Covid-19 response across both Boroughs it’s Claire Redford-Kerr

If you need a contact for the Covid-19 response in St Helens it’s Annie Lawrenson

If you need a contact for the Covid-19 response in Halton it’s Matthew Roberts

You can also contact Sally Yeoman our Chief Officer for issues in both Boroughs. She will also be picking up LCR work with VS6 colleagues

For comms/website and information queries contact  or

Our phones will be temporarily redirected and you will be able to contact us by using our usual numbers 01744 457100 / 01928 592405

To access all resources relating to volunteering, involving volunteers, funding or local/national news click on our homepage

Below is the latest news / updates for VCSE organisations in Halton and St Helens 


As we move into the next phase of the Covid 19 crisis we will be updating groups with helpful guidance to help you manage the transitions click here for Recovery and Resilience resources and information. 


iCAN Warning: The NHS Test and Trace service launches today - beware of scams

The service has been introduced to allow the NHS to trace the spread of the virus, isolate new infections and play a vital role in giving early warning if the virus is increasing again, locally or nationally.  It is highly likely that scammers will make phone calls, send texts and emails pretending to be from NHS Test and Trace in order to obtain your personal details. Learn how to identify a genuine contact tracer from a scammer:  

Genuine NHS contact tracers will:

  • call you from 0300 013 5000
  • send you text messages from ‘NHS’
  • ask you to sign into the NHS test and trace contact-tracing website
  • ask for your full name and date of birth to confirm your identity, and postcode to offer support while self-isolating
  • ask about the coronavirus symptoms you have been experiencing
  • ask you to provide the name, telephone number and/or email address of anyone you have had close contact with in the 2 days prior to your symptoms starting
  • ask if anyone you have been in contact with is under 18 or lives outside of England

Contact tracers will never:

  • ask you to dial a premium rate number to speak to them (for example, those starting 09 or 087)
  • ask you to make any form of payment or purchase a product of any kind
  • ask for any details about your bank account
  • ask for your social media identities or login details, or those of your contacts
  • ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
  • disclose any of your personal or medical information to your contacts
  • provide medical advice on the treatment of any potential coronavirus symptoms
  • ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
  • ask you to access any website that does not belong to the government or NHS

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.

If you need advice on anything else please contact the Citizens Advice Consumer Helpline  or 0808 223 1133


Spread the word - Metro Mayor Conversation With Young People 3rd June 2020

The Metro Mayor of the Liverpool City Region, Steve Rotheram, is holding an online conversation with the young people of the Liverpool City Region about the current and future impact of the COVID-19 pandemic on their lives.

The event will take place on Wednesday 3rd June from 3:30pm to 5:00pm and the conversation will be led by young people.

Participants in the call will be able to submit questions to the Metro Mayor in writing during the conversation and also take part in online flash polls on all of the main issues affecting young people.  They will not appear on camera or be able to speak via their microphone during the event.

The results of this conversation will help to shape the Metro Mayor's response to the pandemic, influencing plans and policies.  He will also share the feedback with the Prime Minister so that the views of and issues raised by the young people of our area are heard loudly and clearly!

The event is suitable for young people from the ages of 13 to 18, extending up to the age of 25 for those with special educational needs and or disabilities.

Please spread the world to the young people who you work with. The registration link is here:


Coronavirus and mental health at work

Acas has released new guidance and resources to help employers and employees cope in these challenging times.


Vit D and PHE active at home booklet

Thanks to our colleagues at St Helens Council for sharing the PHE active at home booklet (Click here) and information on why Vitamin D is so important for those who are currently shielding due to the Covid-19 virus 

Vitamin D

Key Message: Try to get your forearms, or lower legs into the sunshine for short periods of time (about 10 mins) every day, if this is not possible, consider taking Vitamin D supplement.    You could do this by sitting on you front step or sitting in your garden if you have one.  Vitamin D is needed for healthy bones, teeth and muscles. It can be found in some foods such as oily fish, red meat, liver and egg yolks however it is difficult to get the recommended amount from just food alone. The other source of Vitamin D is sunlight however in the UK this is not always enough either and you can’t get it by standing by a window. A lack of vitamin D is very common. It’s thought that as many as 20% of adults and children have low levels.  It is recommended that everyone takes a Vitamin D supplement of 10micrograms a day during the winter months (October to March) when sunlight is limited.  There are particular people who are more at risk of insufficient Vitamin D levels than others such as those who cover their skin when outdoors, people who are not able to get outside and those in an institution such as a care home.  As you are currently shielding from the Covid-19 virus and may be unable to get outdoors, we suggest you consider taking a Vitamin D supplement daily. You can buy Vitamin D supplements from supermarkets or pharmacist; you may need to ask someone to pick up the vitamins for you. If you are taking medication or have a condition, please ring a pharmacist or GP before taking supplements.

For more information visit:


We Want To Hear From You - Coronavirus (COVID-19): How Has Your Group, Organisation Or Service Responded? 

We are asking that if you are delivering services and interventions in direct response to the COVID-19 Coronavirus pandemic then we would welcome you to share your data on a weekly basis so we can bring it all together to demonstrate the work of the sector to our local partners and decision makers.

For organisations which choose to contribute we will also provide you each week with your own infographic which you can share with your beneficiaries, volunteers and funders.  This survey is made up of tick-box questions, and the occasional free text question. The survey should take 10 minutes to complete each week.

Halton Data Collection Survey

St Helens Data Collection Survey



If you have volunteering requirements please register them here 

and also encourage people wanting to help out to do that safely by registering here 


Service Status Updates From Our Member Organisations

We have been sent a number of service status updates from our member organisations to let us know their current working practices during Covid-19.  The link to Halton Organisations is here and the link to St Helens organisations is here. If you have a service update that you would like to tell us about, please email and we will add your organisations details to our lists.


If you'd like to sign up for your own copy of the daily update, please follow the link below and sign up for our ebulletin:

Get In Touch

Halton & St Helens VCA 

Halton Office: 01928 592 405
St Maries
Lugsdale Road

St Helens Office: 01744 457100 
2nd Floor Beacon Building
College Street
St Helens
WA10 1TF



Halton & St Helens VCA is an infrastructure organisation that provides advice, information and development support services to voluntary, community, not-for-profit and faith organisations and volunteers in the Boroughs of St Helens and Halton.