Coronavirus / COVID - 19 update for the VCSE Organisations 26 March 2020

Halton and St Helens VCA

If you need a contact for our volunteering portal and volunteering during the Covid-19 response across both Boroughs it’s Claire Redford-Kerr

If you need a contact for the Covid-19 response in St Helens it’s Annie Lawrenson

If you need a contact for the Covid-19 response in Halton it’s Matthew Roberts

You can also contact Sally Yeoman our Chief Officer for issues in both Boroughs. She will also be picking up LCR work with VS6 colleagues

For comms/website and information queries contact  or

Our phones will be temporarily redirected and you will be able to contact us by using our usual numbers 01744 457100 / 01928 592405

Below is the latest news / updates for VCSE organisations in Halton and St Helens 

If you want to find out what is happening with local services take a look on our homepage 

Update from VS6

In response to the increase in community volunteering and remote working, Voluntary Sector North West have shared guides on volunteering and video conferencing:

They have videos about the following subjects:

  • Safeguarding and how to make sure vulnerable service users are protected, along with those volunteering themselves
  • Tips for volunteers and how to keep themselves and others safe
  • Information on telephone befriending, how to set boundaries and make this work for both volunteers and services users
  • Advice for organisations about taking on and supporting volunteers
  • a guide for organisations using video conferencing for the first time

Click here for more details 


Coal Industry Social Welfare Organisation

Helen Lanceley Senior Social Worker with the Coal Industry Social Welfare Organisation who supports clients who are either ex coal-miners, wives / widows has contacted us to update on what support they can provide.  In this time of Covid-19 they are unable to provide home visits to clients but are offering wellbeing telephone checks and telephone befriending and are also able to deliver medication and essential shopping at no cost to the client if they have no one else to support with this. It is easy to make a referral please ring the area office on 01623 625767 or go to SouthEngland@ciswo or website to make a referral to support the most vulnerable clients. You can contact Helen by email on


Halton Borough Council External Funding team 

Thanks to Steph Davies, Lead Funding Officer, External Funding Team, at HBC for the following information.  The External Funding Team is keeping track of some of the measures that key funders are taking in response to the current crisis and any changes they are making to their grant programmes. They are also keeping track of any new funding streams that are being brought in to support.  To receive updates and find out more join their mailing list by emailing

If you have identified any funding that you would like to apply for, but do not have the capacity, please contact the email address above and a member of the External Funding Team or Community Development Team will arrange to contact you to discuss your needs.

There is also quite a lot of information about emerging funds to specifically support the voluntary sector at this time and the funding team have just told us that grants online have the following link in relation to this: 


iCAN Warning: Covid-19 Financial Support Scam

There are numerous reports of websites effectively cloning the .gov website pages.  These websites look identical to the official .gov website, set up to offer support to employees who are suffering financial hardship as a result of the pandemic.  The websites ask potential claimants to provide personal information, including their bank account details to enable payments to be made to them.

Some of the websites are mass targeting individuals via text messages, with the embedded link diverting to the criminals’ websites

Scammers are rapidly coming up with new scams to exploit people during the pandemic.  We would recommend everyone adopts a cautious approach when giving out personal details whether it’s online, over the telephone or face to face.  Try to carry out checks on the source before you share any information.

If you are targeted by any of these websites then please report them immediately to the Citizens Advice Consumer Helpline on 0808 223 1133.  This will enable action to be taken to have them taken down.

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.

If you need advice on anything else please contact the Citizens Advice Consumer Helpline  or 0808 223 1133


Ways to Work programme to support new claimants

Halton People into work are still delivering the ESF Ways to Work programme remotely to support newly unemployed claimants that may want help, support or advice to look for work. This can include help with job search, CV’s, applications, interview preparation and access to funding to start work again where applicable.  If you know any newly unemployed individuals or those individuals that are on benefits that want support.   Please signpost to Halton People into Jobs for support – 0151 511 7555 /


If you have volunteering requirements please register them here 

and also encourage people wanting to help out to do that safely by registering here 

Get In Touch

Halton & St Helens VCA 

Halton Office: 01928 592 405
St Maries
Lugsdale Road

St Helens Office: 01744 457100 
2nd Floor Beacon Building
College Street
St Helens
WA10 1TF



Halton & St Helens VCA is an infrastructure organisation that provides advice, information and development support services to voluntary, community, not-for-profit and faith organisations and volunteers in the Boroughs of St Helens and Halton.