Coronavirus / COVID - 19 update for the VCSE Organisations 24th April 2020

Halton and St Helens VCA

If you need a contact for our volunteering portal and volunteering during the Covid-19 response across both Boroughs it’s Claire Redford-Kerr

If you need a contact for the Covid-19 response in St Helens it’s Annie Lawrenson

If you need a contact for the Covid-19 response in Halton it’s Matthew Roberts

You can also contact Sally Yeoman our Chief Officer for issues in both Boroughs. She will also be picking up LCR work with VS6 colleagues

For comms/website and information queries contact  or

Our phones will be temporarily redirected and you will be able to contact us by using our usual numbers 01744 457100 / 01928 592405

To access all resources relating to volunteering, involving volunteers, funding or local/national news click on our homepage

Below is the latest news / updates for VCSE organisations in Halton and St Helens 


Coronavirus (COVID-19): How has your group, organisation or service responded?

We are asking that if you are delivering services and interventions in direct response to the COVID-19 Coronavirus pandemic then we would welcome you to share your data on a weekly basis so we can bring it all together to demonstrate the work of the sector to our local partners and decision makers.

“Individually we are ONE DROP. Together, we are an OCEAN”

This quote from the Japanese writer Ryunosuke Satoro means that individually we can solve problems or work by ourselves. As a group however, we can accomplish great things. 

As an infrastructure support organisation for the voluntary, community, faith and social enterprise sector across both Halton and St Helens we are immensely aware of how the pressure in this current situation has had an impact and how the sector is responding.

This is the FIRST of two research and data gathering exercises that we want to facilitate during the current COVID-19 pandemic which will enable us to see the bigger picture of what services our incredible sector is delivering during these unprecedented times.

For organisations which choose to contribute we will also provide you each week with your own infographic which you can share with your beneficiaries, volunteers and funders.

This survey is made up of tick-box questions, and the occasional free text question. The survey should take 10 minutes to complete each week.

Halton Data Collection Survey

St Helens Data Collection Survey

No information specific to your organisation will be published however the collective data will be published and shared each week through our website.

If you have any questions please contact me on 01744 457100 ext 4

Stay safe and thank you for all that you are doing to support our local people and communities.

Sally Yeoman
CEO – Halton & St Helens VCA


Halton Business Brief April 2020

For the latest briefing click here


Widnes Urgent Care Centre update

Update from Bridgewater Community Healthcare NHS Foundation Trust - Communications to support Widnes Urgent Care Centre becoming a neutral site as part of Covid-19 response 
'From today (Friday 24 April) we are making changes to Widnes Urgent Care Centre (UCC) to keep our patients and staff as safe as possible during the coronavirus pandemic.  Widnes UCC opening times will change to 8am to 8pm, seven days a week. The service will also move to an appointment only service. This means we will no longer routinely be accepting walk-in patients until further notice.  Anyone requiring urgent care for an illness or injury will need to call the centre on 0151 495 5000. Patients will only be offered an appointment after a telephone assessment.  Patients will be expected to attend the Widnes UCC alone with the exception of children and vulnerable adults who will be permitted to visit with one parent or carer.  People should not attend at Widnes UCC without an appointment and anyone living with a long-term condition is advised to contact their GP practice by phone or by completing the online form on the practice website (eConsult).   In line with Cheshire and Merseyside our Bridgewater Community Midwifery Service has already suspended home birth services to protect women and their babies. We are continuing to work closely with pregnant women to ensure continuity of care and the best possible birth experience.

We have been working closely with Warrington Borough Council to strengthen our integrated Intermediate Care and Rapid Response teams through redeploying staff in order to make our health and social care teams as resilient in order to prevent admission to hospital and to support patients discharged from hospital. We have also integrated additional services such as our community matrons so that we can test new ways of working to facilitate the delivery of safe and effective care for the complex patients who require support from our community services.' 


Wargrave Big Local

Wargrave Big Local is a volunteer-led Partnership of residents that has been tasked with making Wargrave a better place to live and work using £1m awarded by the National Lottery.  In response to the Covid 19 pandemic a fund has been set up specifically to help groups that are supporting local people during the crisis. Are you helping the community in Wargrave or in the wider area that includes Wargrave? If so they may be able to help you. Contact them at to apply for up to £1k of funding


St Helens Wellbeing Services

St Helens Wellbeing services are still open and running a range of Wellbeing support and interventions.

 If you would like to chat to one of the team about the support available please do not hesitate to get in touch: 01744 371111. They have also produced a leaflet to let you know a little more about how they can support you during COVID19 and beyond.


Urgent Key Worker Travel Survey 

Are you a key worker in the Liverpool City Region? They need your views on transport availability to get you to and from work.    While all non-essential travel should be avoided in line with national advice, Merseytravel and transport operators are working together to provide services and help key workers get to and from work. If you are travelling, they want to hear from you so that they can do everything they can to provide the best services possible and meet your needs.  Please pass on to any Key workers that you are aware of, thank you to all the key workers for everything you are doing during this difficult time.

Click here to take part 


Coronavirus Recovery Plan for the North | Joint Press Conference between Steve Rotheram and Andy Burnham - write up from James Mulvaney from Liverpool City Region

As you may have seen Metro Mayors Steve Rotheram and Andy Burnham held a joint remote press conference yesterday, discussing what a coronavirus recovery plan for the North should look like.

Click here for a write-up of this conference, which is also available to watch here. This conference was covered in the news, including the Liverpool Echo, Guardian, Place North West, ITV News and others.

In the summary I have underlined some of the key policy areas they covered. Here is some of the topics they discussed:

A economic-recovery from the bottom-up, by supporting councils and combined authorities

A National Recovery Council, made up of unions, business bodies, government, and political parties of all colours (more on this idea here)

  • Future funding of local authorities
  •  Transport funding for light rail, so that MerseyRail and Metrolink services don’t have to be mothballed
  •  The entertainment and hospitality sectors in LCR and GM after this crisis, and the impact on the tourism economies
  •  How a Government fiscal stimulus could be spent on projects in LCR and GM
  • The benefits of a mass retrofitting project post-lockdown
  • Opportunities for things to be different post-lockdown, and not returning to business as usual
  • A Green New Deal for the country, and how we don’t want to return polluted air and congested traffic


iCAN information: Telephone calls from Halton Adult Social Care

As a result of the current covid 19 crisis Halton social work staff will be making contact with the general public following referrals from a range of possible sources including hospitals, care providers, family, or self-referrals. 

In an effort to avoid the unnecessary contact between people that may place the public at risk of infection,  staff may contact family members or other informal carers to gain an understanding of someone’s history, background and their current needs and to undertake assessments over the phone. These calls may involve discussing highly sensitive and personal data and information. 

The following Halton Borough Council published numbers can be used to verify the identity of staff who have made contact with people for these purposes.

HBC Contact Centre number:  0303 333 4300

Adult Social Care enquiries please phone 0151 907 8306

You will not be asked for your bank account or bank card details.

If you receive an unexpected call from anybody asking for your bank details, ask them for their name and the name of the organisation they work for and tell them that you will call them back. Look up the organisation they claim to be from in the Phone Book, or by typing their website address online, and phone the organisation to make sure it was a genuine call.

Do not phone the organisation on the number the caller has given.

Halton Trading Standards would like to make residents aware of how to get help during the Coronavirus lockdown and how to avoid scams. Please click the link below for more information:

Coronavirus and scams update 

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline  or 0808 223 1133


If you have volunteering requirements please register them here 

and also encourage people wanting to help out to do that safely by registering here 


Service Status Updates From Our Member Organisations

We have been sent a number of service status updates from our member organisations to let us know their current working practices during Covid-19.  The link to Halton Organisations is here and the link to St Helens organisations is here. If you have a service update that you would like to tell us about, please email and we will add your organisations details to our lists.


If you'd like to sign up for your own copy of the daily update, please follow the link below and sign up for our ebulletin:

Get In Touch

Halton & St Helens VCA 

Halton Office: 01928 592 405
St Maries
Lugsdale Road

St Helens Office: 01744 457100 
2nd Floor Beacon Building
College Street
St Helens
WA10 1TF



Halton & St Helens VCA is an infrastructure organisation that provides advice, information and development support services to voluntary, community, not-for-profit and faith organisations and volunteers in the Boroughs of St Helens and Halton.